CONTACT / SUBMIT INQUIRY

STRUCTURED GENERAL ENQUIRY

Tell us what you need.
We'll identify the right
OTSI route.

Provide enough context to classify the enquiry and route it to the relevant player, club, scouting, transfer, service, portal or privacy function.

You
Objective
Authority/context
OTSI route
  • Purpose-based routing
  • Private details protected
  • No relationship created by submission

Start your enquiry

STEP 1/3

I am enquiring as:

Not sure? Use the enquiry router.

STEP 2 — CHOOSE THE RIGHT SUBJECT

Select the most relevant category to reveal purpose-specific routes.

Select a category to view available objectives and examples.

LIKELY ROUTE

Not selected

Choose a category and objective to see the likely OTSI route.

STEP 3 — ENQUIRY DETAILS BUILDER

Provide context to help us classify and route your enquiry accurately.

Time sensitivity

PDF, DOC, DOCX, XLS, XLSX, JPG, PNG (max 10MB)
Do not upload health, banking, contract, identity-document or confidential case information unless requested through an authorised secure route.

ROUTING SUMMARY

Your roleNot selected
CategoryNot selected
ObjectiveNot selected
GeographyNot provided
Existing referenceNot provided
Supporting fileNone
Suggested OTSI routeNot determined
Information still needed—

DECLARATIONS

HOW ROUTING WORKS

Your enquiry follows a structured review process.

Enquiry submitted
Identity / contact check
Category / objective review
Authority / context review
Appropriate OTSI function
Request more information / Secure route / Alternative page / Response
No action / unable to routeInformation or authority insufficient to proceed.

QUICK ROUTE ALTERNATIVES

Need a dedicated form? Use these purpose-specific routes.

Submit Player Profile Use this when you are a player or guardian. Build Club Request Use this when a club or academy needs players. Request Scouting Report Access Use this when you need access to scouting reports. Representation Enquiry Use this for representation requests. Portal Access Support Use this for portal access or technical support. Privacy Request Use this for privacy, data or deletion requests.

WHAT TO INCLUDE

Checklist to help your enquiry reach the right route.

  • Your identity and role
  • Clear objective
  • Player/club/organisation reference if known
  • Relevant geography
  • Authority/consent
  • Supporting evidence only where appropriate
  • Questions or desired next step

WHAT NOT TO SEND PUBLICLY

Keep sensitive information secure.

  • Passwords or access codes
  • Banking or payment details
  • Private contracts or mandates
  • Health or welfare information
  • Identity documents (ID, passport, etc.)
  • Confidential player/club case files

DATA & CONFIDENTIALITY BOUNDARY

Public enquiry submission is not a secure portal workspace.

Public form

Contact details and high-level enquiry context.

Secure follow-up

Sensitive documents, identity/authority verification and case-specific records (if requested).

Protected

Private contacts, contracts, health/welfare, passwords, internal assessments and unrelated records.

CHECK AN EXISTING ENQUIRY

Secure lookup requires a reference supplied after a real submission and identity verification.

No enquiry loaded.

Enter your details to look up an existing enquiry.

CHANGE OR ADD INFORMATION

Submit additional context or updates to an existing enquiry.

Max 10MB
No update submitted.

Provide your details and message to submit an update.

WHAT HAPPENS NEXT

After you submit your enquiry, we will follow this process.

1 Contact details checked
2 Objective / category confirmed
3 Authority / context reviewed
4 Appropriate OTSI route identified
5 Secure or purpose-specific follow-up

Possible outcomes (not pre-selected):

  • More information required
  • Dedicated form recommended
  • Secure portal route
  • Appropriate service enquiry
  • Unable to progress

FAQ

Which category should I choose?

Pick the category that best matches the main subject of your enquiry in Step 2. If more than one applies, choose the most urgent or primary one – you can add further context in the message field in Step 3.

How do I follow up?

Use "Check an existing enquiry" below with your reference code, the email you used and your verification code (both sent to you by email when you submit).

Does submitting an enquiry create representation?

No. Submitting this form does not create representation, a mandate, partnership or contractual obligation of any kind.

What if my enquiry is about multiple services?

Choose the category most central to your enquiry and explain the other aspects in your message – we will route it to the most relevant function first.

Can I attach documents?

Yes, one supporting document up to 10MB (PDF, DOC, DOCX, XLS, XLSX, JPG or PNG) in Step 3. Do not attach health, banking, contract, identity or confidential case documents through this public form.

Is a response or outcome guaranteed?

No. Submitting an enquiry is not a guarantee of a specific outcome, timeline, trial or transfer – see "Possible outcomes" alongside this answer.

What should I avoid sending through the public form?

See "What not to send publicly" above – passwords, banking details, private contracts, health/welfare information, identity documents and confidential case files should never be sent through this public form.

A clear enquiry reaches
the right route faster.

Provide the right context and we'll guide your enquiry to the correct OTSI function.

Start my enquiry Find a dedicated form